Privacy Policy

This website is operated by:

Business name: [Insert Legal Business Name]
Trading name: The Legacy Club
Website: [Insert Website URL]
Email: [Insert Email Address]
Registered address: [Insert Address]

For UK data protection purposes, we are the "data controller" of the personal information we collect and use.

We may collect personal information from you when you use our website, make a purchase, complete a booking enquiry form, contact us, or sign up to receive updates.

This may include:

• Name
• Email address
• Phone number
• Billing address
• Delivery address
• Order details
• Payment-related information
• Booking enquiry details
• Event date, venue, location, budget, audience size, and requested talent
• Messages sent to us by email, website forms, live chat, or social media
• Marketing preferences
• IP address
• Browser and device information
• Website usage data
• Cookie and tracking information

We do not intentionally collect sensitive personal information unless you voluntarily provide it and it is necessary for a specific enquiry or service.

Payments for merchandise, products, deposits, or services may be processed by secure third-party payment providers such as Shopify Payments, Stripe, PayPal, Klarna, Apple Pay, Google Pay, or other payment processors.

We do not store your full card details on our website. Payment providers process payment information in line with their own security and privacy policies.

We use your personal information to:

• Process and fulfil merchandise orders
• Take payments and prevent fraud
• Arrange delivery, fulfilment, printing, or production
• Respond to customer service enquiries
• Manage returns, refunds, complaints, and disputes
• Respond to booking enquiries
• Assess event requirements, availability, budgets, and suitability
• Communicate with talent representatives, managers, agents, venues, promoters, and trusted booking partners where necessary
• Send order confirmations, delivery updates, and service messages
• Send marketing emails, product launches, special offers, and brand updates where permitted
• Improve our website, products, services, advertising, and customer experience
• Protect our website, business, customers, and users from misuse or fraud
• Comply with legal, tax, accounting, and regulatory obligations

Where UK data protection law applies, we rely on the following lawful bases:

Contract: To process orders, deliver products, respond to booking enquiries, provide quotes, and manage customer relationships.

Consent: To send marketing emails where consent is required, and to use certain non-essential cookies where required.

Legitimate interests: To run and improve our business, promote our products and services, respond to enquiries, maintain security, prevent fraud, and manage business relationships.

Legal obligation: To keep records required for tax, accounting, consumer law, fraud prevention, or legal compliance.

When you submit a booking enquiry, we may use the information you provide to review the request, discuss availability, provide pricing information, and communicate with relevant talent representatives, managers, agents, venues, promoters, or trusted partners.

Submitting a booking enquiry does not guarantee availability, acceptance, confirmation, or attendance of any artist, performer, speaker, DJ, cast member, guest, or talent.

We only share booking information where necessary to respond to or progress the enquiry.

When you buy from The Legacy Club, we use your information to process your order, take payment, arrange production or fulfilment, deliver your items, provide customer support, and manage returns or refunds.

We may share order details with trusted ecommerce platforms, payment providers, print providers, fulfilment partners, warehouses, delivery companies, and customer service tools where necessary to complete your order.

You may choose to receive marketing from us, including updates about new merchandise drops, exclusive offers, events, content, booking news, and brand updates.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

We do not sell your personal information.

Our website may use cookies and similar technologies to operate the website, remember preferences, process checkout, analyse traffic, improve performance, and support advertising or remarketing.

Some cookies are essential for the website to work properly. Other cookies, such as analytics or advertising cookies, may require your consent depending on where you are located.

You can manage cookies through your browser settings or through any cookie banner or preference tool provided on our website.

We may share your personal information with:

• Ecommerce platforms such as Shopify
• Payment processors
• Delivery and courier companies
• Print, production, and fulfilment partners
• Website hosting providers
• Email marketing platforms
• Analytics providers
• Advertising platforms
• Customer service tools
• Professional advisers such as accountants, insurers, or legal advisers
• Talent representatives, managers, agents, venues, promoters, and booking partners
• Regulators, authorities, or law enforcement where legally required

We only share information where necessary and appropriate.

Because The Legacy Club may deal with customers, suppliers, platforms, fulfilment partners, and booking contacts in both the UK and the United States, your personal information may be transferred outside the UK.

Where UK law applies and personal data is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place.

We keep personal information only for as long as necessary for the purpose it was collected.

As a general guide:

• Order and transaction records may be kept for up to 6 years for tax, accounting, and legal purposes.
• Booking enquiries may be kept for as long as reasonably necessary to manage the enquiry, maintain business records, and deal with follow-up opportunities or disputes.
• Marketing data is kept until you unsubscribe or ask us to delete it.
• Customer service messages may be kept where needed to deal with enquiries, complaints, legal issues, or disputes.
• Website analytics and cookie data may be kept for the period set by the relevant analytics or advertising tools.

We take reasonable technical and organisational steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no website, email system, payment platform, or online service can be guaranteed to be completely secure.

If UK data protection law applies, you may have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate personal data
• Ask us to delete your personal data
• Ask us to restrict how we use your data
• Object to certain uses of your data
• Withdraw consent where we rely on consent
• Request a copy of your data in a portable format
• Complain to the UK Information Commissioner's Office

To exercise your rights, contact us at:
[Insert Email Address]

If you are located in the United States, this section provides additional privacy information.

Depending on the state you live in and whether a particular privacy law applies to our business, you may have rights to:

• Know what personal information we collect
• Know why we collect it
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain data sharing or targeted advertising where applicable
• Not be discriminated against for exercising your privacy rights

We collect personal information for the business purposes described in this Privacy Policy, including ecommerce fulfilment, customer service, booking enquiries, marketing, analytics, fraud prevention, and legal compliance.

This section applies to California residents where the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to our business.

In the past 12 months, we may have collected the following categories of personal information:

• Identifiers, such as name, email address, phone number, billing address, delivery address, and IP address
• Commercial information, such as products purchased, order history, booking enquiries, and customer service records
• Internet or network activity, such as website usage, browser type, device information, cookies, and analytics data
• Payment-related information, processed by third-party payment providers
• Geolocation information at a general level, such as country, region, or city based on IP address
• Communications, such as messages sent through forms, email, or social media

We use this information for the purposes described in this Privacy Policy, including processing orders, responding to enquiries, managing bookings, marketing, analytics, fraud prevention, and legal compliance.

We do not knowingly sell personal information. We may use advertising or analytics tools that could be considered "sharing" under some US privacy laws. Where required, you may opt out using our cookie settings, browser controls, or by contacting us.

California residents may have the right to request access, deletion, correction, and information about how personal information is collected, used, disclosed, sold, or shared.

To make a request, contact:
[Insert Email Address]

Our website, merchandise, booking services, and marketing are not directed at children under 13 in the United States or under the applicable age of consent in the UK.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

Our website may contain links to third-party websites, social media platforms, payment providers, ticketing platforms, booking partners, or ecommerce services.

We are not responsible for the privacy practices, content, or security of third-party websites. You should read their privacy policies before providing personal information.

For questions about this Privacy Policy or how we handle your personal information, contact:

Email: [Insert Email Address]
Address: [Insert Business Address]

If you are in the UK and are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner's Office.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date.

You should review this page occasionally to stay informed about how we protect your personal information.